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Refund Policy

 

Refund policy

If you’re not totally satisfied with your 5SBC purchase, return it within 10 days of purchase. We’ll process your return as soon as we receive it for the purchase amount minus the original shipping charges. Please note it may take up to 10 business days for the credit to appear on your account.

  • When you return your purchase to THE5STARBEAUTYCOLLECTION by mail within 10 days of the purchase date, you will receive a full refund to your original payment method for the price of the item(s).
  • Unfortunately, we can’t accept returns or issue refunds after 10 days.
  • We are unable to accept returns on items that have been opened. Please contact our Customer Service team at 1-844-504-1511, should you need further assistance or have any questions.